Shipping policy

🌍 Shipping Availability

We currently ship to the following regions:

United States
Canada
United Kingdom
Europe
Asia

We do not ship to countries outside the regions listed above.

All supported destinations qualify for free standard shipping, with no minimum order requirement.

📦 Processing Time

Orders are processed within 1–3 business days after confirmation.

Please note:

Processing time refers to the time required to prepare and dispatch your order.
Orders are processed based on our operational schedule and are not guaranteed to follow a specific time zone cutoff.

📮 Estimated Shipping Times

Shipping times vary depending on the destination:

United Kingdom
3–6 business days

United States
6–9 business days

Canada
6–10 business days

Europe
5–9 business days

Please note that shipping times are estimates and may vary slightly due to customs procedures, public holidays, or local carrier conditions.

⏱ Total Estimated Delivery Time

Total delivery time includes both order processing time and shipping time.

United Kingdom
Estimated delivery: 4–9 business days

United States
Estimated delivery: 7–12 business days

Canada
Estimated delivery: 7–13 business days

Europe
Estimated delivery: 6–12 business days

Delivery times may vary due to customs clearance or local courier delays.

🚚 Shipping Origin

Orders are shipped from our international fulfilment centre.

🌐 Customs, Duties & Taxes

International shipments may be subject to customs inspections.

Any import duties, taxes, or customs fees imposed by the destination country are the responsibility of the customer. Ailm London does not collect these fees at checkout.